Credit Corp (PCC) is a â€śuser-friendlyâ€ť agency. This is not a slogan
or trendy marketing statement. It is a core principle behind our
methodology and approach that defines the way we do business. This
benefits you on many levels:
- Excellent Public
commitment is total. We provide our clients with a variety of services,
from billing and collection, to customized pre-collection programs.
We have more than a vested interest in our clients. Our survival
is dependent on the quality of our reputation.
manifests itself in many ways. Our computer system is designed for
flexibility, allowing us to customize and benchmark our activity
to meet your needs and requirements. Our management team is devoted
to remaining on the cutting edge of new technology and industry
Quality Management Team will work very closely with you to identify
not just your needs and requirements, but how you want the service
relationship to function, before we receive your first placements.
From our collection floor to our mail room, specific training will
take place to educate our management and staff as to all the nuances
of how your management team wants our relationship to function.
entire focus of PCC is on the needs of our clients. Many of our
clients have said that with PCC, for the first time, they were able
to work shoulder to shoulder with their agency to build the relationship
that they wanted. We recognize that your requirements will be varied
and unique, and we are prepared to invest every PCC resource not
only to meet, but to exceed them.
We are fully committed to implementing
all necessary programs and procedures to ensure that you and your
organization are provided exemplary service. One example of how
this commitment permeates every level of our agency is our "Front-line
Leadership Program" designed to develop effective leaders within
our organization. This is necessary to consistently ensure that
all employeesâ€™ tasked with supervisory responsibilities know first-hand,
the chief objectives for our clients:
Public Relations with Outstanding Recovery Goals
Provide Exceptional Client Service - Every Day